The LUNET company guarantees high quality of jewelry, providing warranty service of a product. When buying LUNET products, you can be sure of the quality of our products. The high professional level of masters and high-quality technological process of production of jewelry allows us to provide an indefinite guarantee.
WHAT IS AN UNLIMITED WARRANTY?
This is a free repair of jewelry for the entire period of use, in the presence of a manufacturing defect.
The manufacturer guarantees the quality of jewelry in accordance with the requirements of DSTU 3527-97 "Gold products made of precious materials"
To receive warranty repair services, the customer must provide the manufacturer with:
- warranty card;
- barcode label.
The guarantee indefinite obligation does not apply to:
- leather, textile and enamel inserts - 1 year warranty;
- fasteners and movable elements - 1 year.
Failure to provide warranty repair and service is possible in the following cases:
- the presence of mechanical damage, defects caused by improper operation;
- if the insert is lost, the new insert is paid by the owner of the jewelry;
- at untimely detection of adverse reaction of an organism to properties of precious metal or an insert;
- if the jewelry is not serviced or repaired by the manufacturer.
- natural wear of products;
- change of design and design features of products;
- is not considered damage to the darkening of the silver inserts in the product, because the oxidation of silver is a natural process that occurs under the influence of external factors.