LUNET company guarantees the high quality of jewelry, providing warranty service for the product. When purchasing LUNET products, you can be confident in the quality of our products.

To receive warranty repair services, the customer must provide the manufacturer with:

  • warranty card;
  • barcode label.

ATTENTION! During the entire warranty period, you should keep the label with the barcode and characteristics of the jewelry. Without it, we will not be able to accept the product or perform warranty repairs.

 

THE WARRANTY COVERS ALL LUNET TM PRODUCTS FOR 1 YEAR AFTER THE DATE OF PURCHASE

 

Failure to provide warranty repair and maintenance services is possible in the following cases:

  • the presence of mechanical damage, defects caused by improper operation;
  • if the insert is lost, the owner of the jewelry pays for a new insert;
  • in case of untimely detection of an adverse reaction of the body to the properties of the precious metal or insert;
  • if servicing or repair of the jewelry was not carried out by the manufacturer.
  • natural wear and tear of products;
  • change in design and design features of products.